Employee Relations Manager

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO.

Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the Senior Employee Relations Manager, managing the ER team and working with the HR and other business areas to provide expert employee relations guidance. Develop and maintain effective employee relations across the Firm to minimise ER and commercial exposure, initiate and deliver legally compliant and best practice employment practices.

The HR team are responsible for around 7,000+ people and therefore the ER team are instrumental in the support and delivery of expert ER/HR advice across the business. In this busy and rewarding role you’ll also:

• Provide commercial advice and guidance to HR, People Managers and business stakeholders, including Partners, on sensitive matters related to employee relations such as: disciplinary, grievance, discrimination, contractual matters, restructure, conflict resolution, capability, settlement agreements, policy interpretation and other ER matters presenting risk to the Firm
• Responsibility for the day-to-day team management, development and coaching of an ER Advisor and Assistant ER Manager.
• Act as first point of escalation for ER team on advice, appeals and more complex ER matters, with support of Senior ER Manager where required.
• Proactively maintain and apply current knowledge of employment law, firm policies and practices to manage ER cases from advice, investigation, support at meetings, documentation through to providing commercial recommendations and solutions, whilst balancing risk to the business.
• Have responsibility for the ongoing development and refinement of the HR policies, working to ensure consistency of approach and compliance with current employment legislation.
• Ensure effective communication with relevant stakeholders to update on forthcoming legislation and new policy including the production and delivery of training and upskilling of HR team where necessary.
• Support the Senior ER Manager by pro-actively contributing to projects, which may include the development, communication of new programs or initiatives that impact employee relations matters.
• Responsibility for managing response to Data Subject Access Requests, coordinating and collating materials and liaising with Risk and other business areas as necessary.
• Support in the production of data and analytics available to the ER team, to identify strategic and commercial trends which influence future activity and make recommendations to the Senior ER Manager

You’ll be someone with:

• Experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law and practical interpretation and application of providing commercial solutions
• Experience of working at management level and effectively managing a small team or line management responsibility • Proven stakeholder management experience as a commercial, credible and assertive subject matter expert influencing up to Partner level
• Experience of portraying complex issues and problem-solving initiatives in a 'user friendly’ format, together with supporting processes and procedures
• Experience of training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability
• Experience of conducting complete reviews of policies, practices, and terms and conditions, effective problem solving and successful implementation and smooth running of solutions
• Experience of writing succinct documentation and recommendations to senior stakeholders