Education Services Officer - Temporary

• Location: Mile End Campus, London
• Job Type: Full-time, Temporary
• Monday to Friday 9-5PM

We are seeking an Education Services Officer to join the newly formed School of Physical and Chemical Sciences within the Faculty of Science and Engineering Faculty. The successful candidate will deliver high-level professional support for the administration and delivery of the School’s undergraduate and postgraduate taught programmes, ensuring effective and efficient services to staff and students while improving the overall student experience.

• Serve as a primary point of contact for all taught students, responding professionally and courteously to queries, upholding the reputation of the School.
• Support the Education Services Manager in the administration of all undergraduate and postgraduate taught modules, records, and module registration.
• Act as the secretary to the Programme Teaching Groups and deputise as the secretary to the School Education Committee where required.
• Engage with students and staff to facilitate the smooth operation of the School’s educational activities.
• Contribute to the development and implementation of administrative processes and procedures to enhance the student experience.

• Proven experience in an administrative role within an educational setting.
• Excellent communication and interpersonal skills, with the ability to interact with a diverse range of individuals.
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• A commitment to providing high-quality service to students and staff.
• Competency in using various IT systems and software, with a willingness to learn new technologies as required.

• Opportunity to work within a dynamic and supportive team.
• Access to state-of-the-art facilities and resources.
• Engagement with world-leading research departments and accredited programmes.

To apply for the Education Services Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.