ECommerce Support

If you have E-Commerce Support experience and you're seeking a new contract role in Warwick, we want to hear from you! Jonathan Lee Recruitment is helping a collaborative company recruit an ECommerce Support, and the role comes with a contract rate of £25.96 per hour. This role is inside IR35. Typicall this role will require being on site in Warwick once or twice a week.

As an ECommerce Support, you will work within the global Brand Partnerships Experience and Collections (BPEC) Ecommerce Team. You will support the e-commerce team and Experience e-commerce end users with several workstreams.

In your first few weeks in this E-Commerce Support role, you can expect to:

• Resolve end-user enquiries, technical issues, and support requests related to the Experience E-commerce tech stack
• Escalate complex issues to the relevant teams and coordinate resolution
• Build and maintain relationships with end-users
• Develop and manage user guides
• Develop and refine support processes and workflows to enhance efficiency and effectiveness

To apply for this E-Commerce Support role, you will need experience writing briefs for third-party agencies and managing projects through to delivery with them. You will also require the following:

• Experience within a digital marketing, digital development or E-commerce team or agency
• Excellent problem-solving skills
• Excellent communication skills
• Experience using Google Analytics and SEMRUSH or similar
• Knowledge of Agile methodology

To apply for this position please send your CV to 

Unfortunately we cannot progress candidates who require sponsorship to work in the UK.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included