E-Commerce Manager

Award winning South
West employer St. Austell Brewery is recruiting for an Ecommerce Manager. This exciting
opportunity is to join our growing and dynamic sales team. This crucial role is
responsible for overseeing, managing and developing the company’s online
ordering platform, specifically for our wholesale customers. You will also be
managing and developing our growing Ecommerce team and supporting the Head of
Sales Operations with both internal and external relationships, whilst ensuring
that our online platform is market leading, and future proofed in line with the
company’s ambitions.

About the role

Working across
functionalities, the roles responsibilities will include:

• Managing conversion
  campaigns in line with the company strategy, and supporting customers to
  onboard to the new online platform
• Implementing effective SEO
  strategy, setting objectives, and working with the wider marketing team to
  ensure is content is fit for purpose, and is driving visibility and sales
• Working with our digital
  agency and internal stakeholders to drive basket spend in line with company
  objectives and budgeted top line and bottom-line growth
• Knowledge of Umbraco or a
  similar CMS desired
• Overseeing and the on-going
  design and development of the on-line ordering platform, in line with the
  current roadmap, working closely with the company’s web development agency and
  internal technical team.
• Evaluating and analysing the
  current digital roadmap, and reviewing priorities and enhancements in line with
  business’ needs. Challenging our digital agency on best practice to ensure
  KPI’s kept on track.
• Ensuring robust process for
  user acceptance testing and performance troubleshooting.
• Prepare regular reports and
  analyse conversion numbers, that can be cascaded to the internal stakeholders,
  to help to build and develop our Ecommerce reporting dashboard
• Future thinking and planning
  ahead to ensure the site remains relevant and current. Always keeping an eye on
  market trends, and making suggestions for improvements to our developing
  website.

What we offer in return

• 25 days’ annual leave (plus 8 bank holidays)
• 30% discount on food & drink within the Managed Estate &
  Visitors Centre
• 50% discount on accommodation within the managed estate
• Fantastic training & career development opportunities
• Pension Scheme - 4% Employee and Employer. Can increase to 5% if
  required
• Cycle to work scheme
• Company bonus scheme
• Westfield Health cash plan – Claim money back for Dental, Eye Care,
  Physio etc.
• Westfield Rewards – Shopping rewards
• Subsidised food from Hicks Bar (at Visitors Centre)
• Free Parking

Additional Info

St Austell Brewery is an Equal
Opportunities employer, and we positively encourage applications from suitably
qualified and eligible candidates, regardless of age, sex, race, disability, sexual
orientation, gender reassignment, religion or belief, marital/civil partnership
status, or pregnancy and maternity. We also welcome requests for flexible
working.

Early applications are
encouraged as we’ll review applications throughout the recruitment process and
reserve the right to close the advert at any time.

Please note that we politely
request no contact from recruitment agencies or media sales. Speculative CVs
from recruitment agencies won’t be accepted, nor the fees associated with
them.   

For more information or for a
detailed Job Description, please email