Duty Officer

Seven Social Care is looking for a Duty Officer to work with Conwy Council within the Looked After Children Service.

In the absence of the designated team member to act as a point of contact and respond to service users and other professionals accessing / liaising with the Looked After Service
e.g. general advice to service users, foster carers and perspective foster carers. 

To assist and support social workers in providing a child focused service to looked after children, including children living with others (e.g. SGO, Residence Orders).

Responsibilities:
 

• Respond to incoming telephone calls from service users and professionals. Providing initial advice and guidance or referring matters on to relevant staff member.
• In the absence of the Recruitment Officer, respond to incoming telephone calls from perspective foster carers  e.g. providing immediate information regarding the Fostering Service, expectations of a foster carer, the assessment process and the needs of children looked after.
• Support the Finance Team in the timely collation of supporting documentation required to complete financial assessments being undertaken in respect of family carers.
   

Applicant Requirements:

• Experience: 2+ years working within the same role/similar

Working with Seven Social Care:

Established in 2011, Seven Social Care is a leading provider of social care professionals to county councils, charities, hospitals, care homes and private organisations across the UK.

Seven is the recruitment service that guarantees experienced, qualified and available staff exactly when you need them. Our expert talent acquisition team seamlessly connect professionals to all areas of social care; including Children and Adults, Mental Health, Substance Misuse, Community, Support Work and everything in between.

After being shortlisted for multiple awards in 2018, we are proud of our nationwide reputation for providing a world-class recruitment service that is underpinned by honesty, integrity and attention to detail.