Desktop Support Engineer
x3 newly created support roles where you'll be working in a customer facing environment.
You will be a part of an organisation with a real cause for good and is nationally recognised.
Location: You can be based anywhere in the UK as it's remote support. There are offices in London, Salford, Leicester, and Nottingham (and many more in the UK).
Remuneration: £150 per day (inside IR35 - 6 month contract)
Your role as a Desktop Support Analyst (x3):
- Providing high level of customer service support remotely as required.
- Ensuring that all tickets are logged and resolved in a timely and effective manner (according to defines SLAs).
- Evaluating problems and requests and selecting the most appropriate solution within corporate guidelines.
- You'll gain exposure to Windows Server, AD, Office 365, and Microsoft Suite.
- Remote Support - Resolving tickets via ServiceNow
- Desktop Support - walk ups, fixes, meeting rooms and again generally just being pro-active.
Ideally as a Desktop Support Analyst (x3):
- You'll be passionate about customer service and personable.
- Confident with support and eagerness to progress technical capabilities.
- You'll be keen to help with a customer first mindset.
Sound interesting? Please do apply directly for more detail.
Reference: 52421085
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