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Deskside Support Engineer - 100 Office Based

Deskside Support Engineer - 100 Office Based

Posted 17 April by Candidate Source Ltd
Easy Apply Ended
£45,000 per annum
City of London , London
Permanent, full-time
View all jobs
Posted by Candidate Source Ltd
A leading international law firm is currently looking for a full-time Deskside Support Engineer to join their IT Deskside Support team (team of 6) paying up to £45K per annum. 

You must have previously worked in a professional services environment (for e.g. banking, insurance, etc) and any experience of working for another Law firm will be highly advantageous.

As Deskside Support Engineer, you will be providing second level application and hardware support to end users either remotely or in person at the users’ desk following escalation by Help Desk/other teams. 

This is a 100% office-based role, and you will need to work on shift rotation with shifts starting/finishing between 08:00–18:30, Monday-Friday. 

To be successful in this role as Deskside Support Engineer, you will need to have experience in supporting:
  • Active Directory
  • Windows 10
  • Citrix
  • MS Office 2016/365
  • Provision/configuration/support of hardware including printers, desktops, laptops, telephones and mobile phone technologies (iPhone/Blackberry Work/Outlook Mobile etc)
  • Basic knowledge of networking e.g., TCP/IP, WAN/LAN, patching etc.
It would be advantageous if you have experience in:
  • iManage Document Management System
  • BigHand Digital Dictation
  • Aderant Practice Management System
  • Aderant Expert Time Recording software

This is a fantastic opportunity for an IT professional to join one of the world’s leading Law Firms to take the next steps in their career. To apply for this role as a Deskside Support Engineer, please click apply online and upload an updated copy of your CV.

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Reference: 52492141

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