Designate Assistant Manager

As an Assistant Manager, you will take responsibility to ensure that your store is not only a great place for our customers to come and find their perfect sofa, but also a great place for your team to work and build a fantastic career. You will need to be meticulous in your approach to detail and organisation, with a sense of pride in everything you do.

You will demonstrate a passion for amazing customer service and the ability to help lead a team to mirror your high standards.

It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. 

We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills — so you can really ‘find your thing’. 

As a Designate Assistant Manager we are looking for flexibility to travel to our surrounding Stores.

You’ll bring your passion for great customer service to life, inspiring our colleagues to do the same. Our Assistant Managers bring an infectious enthusiasm to our retail environments which cascades throughout their teams. Working closely with the Store Manager they coach, motivate and inspire our colleagues to produce an outstanding performance which is demonstrated through a customer experience second to none.

A dab hand at organisation, you’ll manage shift patterns, conduct appraisals and look after stock management too.

• Have a passion for engaging, coaching and developing your team
• Have experience of driving performance through your team
• Have commercial awareness to help drive store revenue growth
• Have a positive and inspiring personality and a natural ability to connect with customers and colleagues alike to ensure we meet their needs
• Have a great attention to detail and organizational skills — you’ll be responsible for the smooth running of the store, so these are essential
• Have experience from a similar industry, whether that be retail or service

• Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month 
• Progression and Development opportunities to grow your skills
• A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell)
• Generous holiday allowance – the time you need to rest and relax and the longer you’re with us, the more time you’ll get! Opportunity to purchase additional holidays each year! 
• Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member
• Access to a range of high street & online discounts from: Sainsbury’s, ASOS, Currys PC World, IKEA, John Lewis and more. 
• Discounted Gym and Cinema memberships to help you unwind
• Group Pension Scheme
• Group Sharesave Scheme
• Life Assurance & Company Sick Pay
• Full comprehensive training 
• Paid days to volunteer each year

Any offer is subject to references & DBS Checks