Deputy Service Manager

Hays are proud to be working with a reputable local care provider to take this exclusive vacancy of a Deputy Service Manager. You will play a crucial role in ensuring the well-being and quality of life for individuals with learning disabilities residing in supported living services. Your primary focus will be to organise, manage, and enhance the care provided to our service users. You'll collaborate with a dedicated care team to create a supportive and empowering environment.
Responsibilities:
Service Coordination:

• Ensure that service users can maintain independent living in accordance with the principles of the National Care Standards.
• Manage a team of Supported Housing Workers, Domestics, Bank staff, and Catering staff (where applicable).
  Individualised Support:
• Support individuals with learning disabilities to the highest standard, considering their unique needs, cultural preferences, and wishes.
• Assist service users with managing their own homes, including tenancy maintenance and guidance during relocations.
  Team Leadership:
• Supervise and mentor the Supported Housing Workers, ensuring effective communication and collaboration.
• Allocate staff resources efficiently across the six supported living services.
• Adhere to all statutory requirements related to service delivery, including health and safety protocols and moving/handling guidelines.
  Health and Safety:
• Ensure compliance with health and safety regulations within the supported living facilities.
• Liaise with local community organisations and maintain positive relationships with stakeholders.
  Quality Assurance:
• Monitor the quality of care provided by regularly visiting service users and assessing treatment plans.
• Prepare reports on patient progress and service effectiveness.
• Stay updated with clinical knowledge to ensure the best possible care.
  Qualifications:
• Experience: Previous experience in a care coordination or similar role is preferred.
• Education: Minimum of a Level 3 NVQ in Adult Social Care
  Skills:
  
• Excellent communication and leadership skills.
• Organisational abilities to manage multiple services effectively.
• Empathy and understanding of the needs of adults with learning disabilities.
• Knowledge of relevant regulations and standards.

To be considered for this position, you must have children's residential management experience and be currently living and have a full right to work in the UK.
If you are interested in this position please apply below, send your CV or call to have a confidential discussion regarding this role and your current job search. Alternatively, if this position is not for you, please get in contact as we have other positions available that may be a better fit for you.

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