Deputy Manager

Do you have the commitment, energy and person-centred values to make a real difference to the lives of older people with care and support needs? Are you passionate about enabling people to enjoy a good quality of life in extra care housing while remaining as independent as possible?

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and people with a learning disability, physical disabilities, mental health needs and dementia. The support we offer is tailored to the individual client’s needs and preferences and promotes wellbeing, choice and community engagement.

We are seeking two warm, compassionate and proactive Extra Care Deputy Managers to provide person-centered care and support to our services users. You will assist the Extra Care Registered Manager in the operational management of the service. The service has capacity for 60 residents in Harrow – a rich and culturally diverse area.

You will be expected to collaborate with the Extra Care Registered Manager, Social Services and other stakeholders to ensure that the highest standards of care are provided. You will ensure that the care provided empowers clients and meets their needs. You will also work in conjunction with service users’ families and friends to promote a positive atmosphere within the service. The ability to work in an empathetic and holistic way in order to maintain orientation and independence is essential. You must be flexible, energetic and reliable.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access employment, education, and social opportunities. We value the personal skills and interests you will bring to both the role and to the lives of the people we support.

Previous experience in services for older people, people with dementia and memory loss is essential. Your approach will be warm, person centered, and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.

If you would like to have an informal discussion about this position, please contact Tamryn Nicol on or .uk or Mahip Singh (Service Director) on or .

Benefits of working with Creative Support:
We offer all employees competitive pay and a pension contribution. Additional benefits include enhanced maternity leave, employee support programmes and an additional day of leave each year on or around your Birthday.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures however we can accept fully completed applications from candidates who are located in and eligible to work within the UK, we do not accept CV’s as a form of application

Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship.

We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying.