Delegate Manager

Title: Delegate Manager - Creative Events Agency

Location: Surrey (Flex) Salary: £34k-£38k

Package: EXCELLENT - 25 days holiday, Performance Related Bonus, Health Insurance, Pension @ 4%, New Business Incentive, Flexible Working PLUS a SUPERB CULTURE.

Delegate Manager / Senior Delegate Coordinator

We are looking for a lively, fun lively events Delegate Manager for a super cool, creative and caring client of ours. A full-service engagement agency delivering incredible experiential and meaningful experiences for audiences in virtual, hybrid and live events, strategy, content, production and technology. They are a communication, engagement and logistical agency for some of the world’s leading organisations.

Are you ready to elevate your creative career as we are seeking a 'rock star’ Delegate Manager or Senior Delegate Coordinator from an events agency background.

You will need to have worked with Pharma Clients. Big advantage if experience of working in Congress Management environment.

We are searching for a talented Delegate Manager Events to join this incredible team.

Are you passionate about creating seamless event experiences? Do you thrive in managing intricate details and excel in client communication? If so, we have the perfect opportunity for you to shine as our delegate management lead.

Key Responsibilities

• Collaborate closely with the governance team to ensure adherence to established processes and templates.
• Ensure strict compliance with client and company SLAs.
• Advocate for data privacy standards and provide training to team members on data-handling processes.
• Implement company processes and client-specific templates.
• Lead client update calls confidently, suggesting process improvements.
• Demonstrate an in-depth understanding of client business needs.
• Proactively communicate with clients to resolve queries and challenges.
• Provide support in preparing RFP responses and pitch documents.
• Attend 'kick-off' meetings to understand project requirements thoroughly.
• Develop project timelines and ensure supplier deadlines are met.
• Travel worldwide to assist with client events onsite.
• Support in achieving cost savings and profit margins.
• Effectively manage multiple inboxes, ensuring adherence to processes and SLAs.
• Maintain effective delegate communications throughout the project lifecycle.
• Utilize event technology solutions for data management and communication.
• Demonstrate proficiency in data analysis and Microsoft Excel.
• Ensure accuracy in post-event reconciliations and reports.
• If you're ready to take on a challenging yet rewarding role in event management, apply now and become a part of a truly amazing team.

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Please contact us ASAP as we'd love to hear from you!