Data Technician Apprenticeship - Level 3
Data Technician Apprenticeship - Level 3 / Booking Officer
If you are a committed individual with a positive attitude, ready to contribute to our client’s team's success and prepared to work hard and grow with them, they welcome your application.
Benefits of joining our client’s team:
- Collaborate with a supportive and diverse team in a welcoming international environment.
- Enjoy a fulfilling role that rewards hard work and dedication.
- Thrive in an environment that presents daily challenges, fostering personal and professional growth.
- Gain valuable experience that enhances your CV and enriches your personal development journey.
- Opportunity to progress within the business.
Our client:
Our esteemed client is a leading UK-based language service provider who delivers high quality and professional interpreting, translation, and consultancy solutions around the globe.
The role:
Possible start date: TBC
Monday to Friday; 9:00am to 6:00pm
Total working hours: 40
What you will do in your working day:
- Manage client and contractor booking inquiries and job allocations in a fast-paced office setting.
- Respond promptly to telephone calls, emails, and portal requests, facilitating bookings and assigning tasks to interpreters.
- Ensure efficient workflow and meet daily targets by prioritising job allocation effectively.
The training you will receive:
- Level 3 Data Technician qualification.
- All training is undertaken online, through a combination of self-paced eLearning and live online classes.
- Functional skills in English & Mathematics, if required.
Prospects:
Potential contract extension or full employment
Qualifications required:
GCSE or equivalent English (Grade A* - C 9/4) - Desired
GCSE or equivalent Mathematics (Grade A* - C 9/4) - Desired
Skills required:
- Demonstrated professional demeanour, particularly in high-pressure situations.
- Exceptional short and long-term memory to retain crucial booking details and client information.
- Strong attention to detail, maintaining focus on daily tasks throughout the day.
- Honesty, punctuality, and a strong sense of responsibility for all assigned tasks.
- Proactive approach to resolving booking issues, including finding solutions and collaborating with linguists for optimal job assignments.
- Adherence to company procedures and policies at all times.
- Proficient typing skills, with basic knowledge of MS Outlook and database usage.
- Outstanding interpersonal, written, and verbal communication skills.
- Ability to provide two references from previous employers.
- Strong problem-solving abilities, ensuring customer satisfaction through innovative solutions.
- Effective multitasking skills, adapting to the daily challenges and responsibilities of the role.
The apprenticeship:
Qualification: Data Technician Level 3
Duration: 18 months
Required skills
- Consultancy
Reference: 52485046
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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