Data Performance and Systems Co-ordinator

We are looking for a Data Performance and Systems Coordinator to join our Housing Team. You will share our  values, commitment, and motivation to make a difference for our residents, clients, and communities. The role is countywide and based in Great Wenham, Suffolk. You will join us on a full time, permanent (37 hours per week). You will earn a competitive salary of £34,834 - £41,418 per annum (pro rata for part time)

Full time, part time and job share opportunities will be considered

Your Data Performance and Systems Coordinator role:

Reporting to the Housing Transformation Manager and additionally to the Head of Operations you will ensure high-quality performance information is available across Housing Operations and the DLO and that relevant regulatory and business-specific requirements are met.

You will support colleagues to engage with performance information and provide advice and assurance on best practices and operational efficiencies. 

Additionally, you will maintain, upgrade and manage, systems, software, hardware and networks.

The position is based at our Great Wenham Operational Hub, however some visits to our head office in Ipswich, will be a requirement of the job.

What we're looking for in our Data Performance and Systems Coordinator:

You should have a relevant Qualification at NVQ/HNC/degree or Equivalent knowledge gained through experience.

Data and Performance go beyond reporting what has happened, you will be passionate about putting performance information into context, generating insights that will drive improvements. 

We require someone with a high level of skill in creating and interpreting data and performance analysis. This role is integral to developing our Housing Operations and DLO's (direct labour organisation) insight offer and delivering a more sophisticated analysis of the services being provided. 

You will deliver data products which ultimately support operational colleagues to deliver better services for our residents.

Benefits you'll receive as our Data Performance and Systems Coordinator:

• Great opportunities for learning and development.
• Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
• Competitive Local Government Pension Scheme.
• Wellbeing Support Program.
• Employee Assist Program.
• Health Care Options.

About us

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Our ways of working

Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

Closing date: 11pm, 6 May 2024.

If you think you have what it takes to be successful in this Data Performance and Systems Coordinator role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.