Data Manager

We are seeking a talented and experienced Data Manager specialising in Master Data Management (MDM) and data governance to join our client, who are a global leader in the Salesforce ecosystem. As a Salesforce customer with a global presence, they are dedicated to harnessing the power of data to drive business success and transformation.

The successful candidate will play a pivotal role in ensuring the integrity, accuracy, and reliability of data across various systems, particularly Oracle CX and Salesforce. This role offers an exciting opportunity to lead data management initiatives that directly impact business operations and drive strategic decision-making.

In return, you'll benefit from

• Competitive salary and benefits package
• Opportunities for career growth and advancement
• Collaborative and supportive work environment
• Exposure to large scale data projects

If you are a data management professional with a passion for leveraging data to drive business outcomes and are looking for an exciting opportunity to make an impact, we want to hear from you!

As the Data Manager you will be responsible for:

- Lead the development and implementation of Master Data Management (MDM) strategies and frameworks to maintain high-quality data across Oracle CX and Salesforce platforms.
- Establish and enforce robust data governance policies, standards, and processes to ensure compliance, security, and privacy requirements are met.
- Collaborate with cross-functional teams to identify data quality issues, analyse root causes, and implement effective solutions.
- Oversee data migration projects, including data extraction, transformation, and loading processes, to ensure seamless transitions and minimal disruption to business operations.
- Conduct data mapping exercises to define data flows, relationships, and transformations between different systems and applications.
- Drive continuous improvement initiatives to enhance data management capabilities, streamline workflows, and optimise system performance.
- Provide expertise and guidance on data management best practices, industry trends, and emerging technologies to support business objectives.

The skills needed for this Data Manager position include:

- Proven background in data management roles with a focus on Master Data Management (MDM) and data governance.
- Proven expertise in Oracle CX and Salesforce platforms, including configuration, customisation, and integration capabilities.
- Deep understanding of data quality principles, methodologies, and tools, with hands-on experience in data profiling, cleansing, and enrichment.
- Strong proficiency in data mapping, transformation, and modeling techniques, with the ability to translate business requirements into technical solutions.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
- Strong analytical and problem-solving abilities, with a keen attention to detail and a commitment to delivering high-quality results.
- Familiarity with data governance frameworks, standards, and regulatory requirements (e.g., GDPR, CCPA).

Experience leading data migration projects from planning to execution, including data validation and reconciliation processes.

Certifications in Salesforce and/or Oracle CX would be advantageous.