Data & IT Officer

Data & IT Officer

Reporting to: Data & IT Manager

Location: Office based with some flexibility for home working

Hours: Part-time (minimum 21 hrs/week - up to 28 hrs/week)

Salary: Up to £28,000 pro rata depending on experience

Our client is a leading support charity with ambitious plans to increase our impact and expand our reach and engagement with key audiences. We are seeking a highly motivated individual with database experience, a knowledge of data protection and IT to support our growth and organisational aims.

The purpose of his role, is to support the Data & IT Manager to ensure that the organisation’s data is compliant with current legislation and to provide a high quality, compliant database service to the organisation. To support the Data and IT Manager to ensure a first-class IT and Telephony set up and support operation for the organisation .

• Data processing, including import/ export process between the database and website
• Database maintenance including data updates, cleansing, archiving and data correction
• Data selection for outgoing postal and email communications and liaison with external providers
• Train database users and support the induction process for new staff
• Query handling and support for all users
• Assist with managing the Telephony system
• Onboarding and exiting of users
• Processing asset management and acquisition
• Query handling and support for all users
• Act as the data and IT point of contact in the absence of the Data & IT Manager
• Any other duties as directed by and agreed with the line manager

• Previous experience working with CRM databases
• Data processing experience
• Data management experience
• Knowledge of data protection
• First line IT support experience
• Proven administration, multi-tasking, prioritising, and organisational skills
• Intermediate to advanced Microsoft Office, particularly Excel
• Good analytical and quantitative skills
• High attention to detail
• Effective communication skills and ability to develop strong internal relationships
• Previous experience of developing and delivering training sessions

If you are interested please apply today to be considered.