Data Analyst & Insights

Data Analyst and Insights Manager

We are looking for an experienced Data Analyst & Insight Manager to join one of the top NHS charities in the country.

Position: Data Analyst & Insight Manager

Location: Cambridge/Hybrid– office based 2-3 days a week.

Contract: Permanent, full time, 37.5 hours per week

Salary: £40-£45k per annum plus excellent benefits

About the role:

As Data Analyst & Insights Manager you will be responsible for analysing the charities data, generating clear reports and dashboards, and recommending insights from that data and analysis that can help them drive fundraising and marketing performance.

You will work closely with the senior leadership team to shape strategy and organisational KPIs, evaluate and report on activities effectively, and advise on data analysis, database management, and data protection. Working with colleagues you will support how they collect, manage and use data to achieve the charities ambitions.

Key responsibilities include:

• Develop and maintain reports and dashboards that support teams across the charity.
• Lead on communicating and interpreting the insights gained from data analytics, helping present this back to stakeholders as recommendations, and working with colleagues to support understanding of how to implement those recommendations.
• Delivery of actionable and highly effective supporter analysis, reports, dashboards, statistical models and campaign analysis to inform evidence-based decision making.
• Responsible for managing and developing the CRM database so that it meets existing and future needs and reviewing and making recommendations for further development on an ongoing basis.
• Responsible for ensuring best practice use of the CRM and other databases across the charity through effective training, user-guides, and other tools, and the development of clear processes and procedures.
• You will work across the organisation to ensure their databases are managed effectively and integrated with other systems where possible to achieve efficient processes and excellent supporter experiences.
• Responsible for developing a data strategy for the charity, with a clear roadmap, that builds capacity and capability around collecting, analysing, managing, and using data to support the organisation’s strategy and ambitions.
• You will act as the charity’s data protection lead, ensuring colleagues are compliant with data protection legislation.
• Dealing with internal and external stakeholders, you will be a strong and confident communicator.

Other roles you may have experience of could include: Data Analyst, Data Insight Manager, Data Manager, Database Manager, Data Operations Manager, Fundraising and Communications Manager, Data Capability Manager, Analytics and Insights Manager, Data Product Manager, Data Specialist, Data Insights Analyst, etc.