Customs Reclaims Coordinator

Due to business growth, our client, a recognized player in the freight forwarding and transportation industry who are known for offering high class supply chain and logistics solutions, are looking to recruit a Customs Reclaims Coordinator, to based at offices in Colnbrook, Berkshire.

On Offer:

• An attractive salary up to £27,000 per annum, dependent on experience with yearly salary review
• Monday to Friday working hours, 08:30am - 5:30 pm
• 20 days annual leave (ising to 25) + Public holidays
• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.
• Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays,
• After 1 year of service - Private Medical Scheme & Company contributions increase 9% for the Group personal Pension Plan

Duties and Responsibilities of the Customs Reclaims Co-ordinator:

• Assist the Managing Director and the Head of Customs in the execution of their duties in support of the Managing Director’s vision for the company.
• Ensure that all reclaims are managed and dealt with in a timely manner.
• Ensure the reclaim spreadsheet is kept up to date and all parties informed of the current reclaims situation as per deadline.
• Maintain close liaison with Finance to ensure visibility for the business.
• Help to provide guidance to the customs coordinators on how to process reclaims.
• Report to the line manager any amendments to customs declarations done by you.
• Ensure all operational activities are completed and followed up correctly in accordance with SOP’s and organisational policy.
• Provide support and holiday coverage as and when required.
• Liaise with HMRC and assist with maintenance on customs procedures.
• Look and propose new efficiencies in customs and Customs Claims workflow.
• Assist with REDS (Registered Excise Dealers & Shippers).
• Report any sales leads (new clients) to the line manager for distribution to the sales team.
• Implement and improve new efficiencies in customer workflow in conjunction with line manager.
• Ensure all reports & KPI are generated by given deadlines and handed to line manager.
• Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly.
• Create training programs for new starters and existing staff on Customs systems, procedures and Import/Export regulations.

To Be Considered:

• Sound knowledge of the post clearance amendment process essential.
• Ability to assist with Import/Export Compliance issues and queries.

For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain and Logistics industry