Customer Support

The Customer Support role is a crucial position within the business, primarily focused on providing exceptional service and support to the clients and customers. The role involves direct interaction with customers, problem-solving, and ensuring customer satisfaction.

Client Details

Our client is a large-scale enterprise in the retail industry, with a team of over 1,000 employees. Specialising in air conditioning products, they have a strong market presence globally turning over £5 Billion a year. They have 6 offices in the UK, this role will be based out of there Bradley Stoke office in Bristol.

Description

• Provide excellent customer service and support
• Handle customer inquiries and complaints
• Assist with product information and advice
• Resolve issues promptly and professionally
• Coordinate with other departments for customer service delivery
• Maintain customer records and databases
• Participate in team meetings and training
• Adhere to company policies and protocols

Profile

A successful Customer Support should have:

• Relevant educational qualifications
• Experience in customer service or sales role
• Excellent communication and problem-solving skills
• Ability to work in a team and independently
• Knowledge of customer service principles and practices
• Proficiency in relevant computer applications

Job Offer

• £31,000 - £33,000 Salary equivalent
• Potential for flexible working arrangements
• A positive and professional company culture
• Location: Bradley Stoke, Bristol

If you are passionate about customer service and enjoy working in a team, then this Customer Support role in Bristol could be the ideal fit for you.