Customer Support Officer

Are you looking for a new challenge? To make a name for yourself in a growing industry, providing first-class services?

This is an opportunity to work within the renewables industry, providing crucial support through insurance and claims services.

Future qualifications will be provided, a financial background is not essential.

You must live within 30 miles of Chorley, as this is an office-based role.

We are looking for someone who is:

• Confident
• Organised
• Methodical
• Enthusiastic
• Driven
• Resilient

They are:

• Competent with Microsoft Applications
• Able to manage their time and caseload
• Able to prioritise their work
• Able to listen

If this is you, let us know!

The role:

• Deal with customer enquiries by telephone or email and deliver a first-class service.
• To carry out meticulous validation checks on every customer policy ensuring each process is followed thoroughly and accurately.
• To deliver accurate and complex messages to a customer including difficult conversations.
• To establish and maintain positive relationships with each customer by being efficient, effective, trustworthy, and reliable.

Why Join?

• Fantastic opportunity to join an insurer in its formative years and play a key role as it grows.
• 37.5 hours/week (08.30 - 17:00, Monday - Friday)
• 26 days paid leave (plus Bank Holidays)
• 4% contributory pension, with a company contribution match up to 8%
• Cash Plan
• Death in Service
• Onsite parking
• Easy access to M6, M61 and M65, motorways
• Salary: £26,700 per annum