Customer Support Officer
Are you looking for a new challenge? To make a name for yourself in a growing industry, providing first-class services?
This is an opportunity to work within the renewables industry, providing crucial support through insurance and claims services.
Future qualifications will be provided, a financial background is not essential.
You must live within 30 miles of Chorley, as this is an office-based role.
We are looking for someone who is:
- Confident
- Organised
- Methodical
- Enthusiastic
- Driven
- Resilient
They are:
- Competent with Microsoft Applications
- Able to manage their time and caseload
- Able to prioritise their work
- Able to listen
If this is you, let us know!
The role:
- Deal with customer enquiries by telephone or email and deliver a first-class service.
- To carry out meticulous validation checks on every customer policy ensuring each process is followed thoroughly and accurately.
- To deliver accurate and complex messages to a customer including difficult conversations.
- To establish and maintain positive relationships with each customer by being efficient, effective, trustworthy, and reliable.
Why Join?
- Fantastic opportunity to join an insurer in its formative years and play a key role as it grows.
- 37.5 hours/week (08.30 - 17:00, Monday - Friday)
- 26 days paid leave (plus Bank Holidays)
- 4% contributory pension, with a company contribution match up to 8%
- Cash Plan
- Death in Service
- Onsite parking
- Easy access to M6, M61 and M65, motorways
- Salary: £26,700 per annum
Reference: 52344211
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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