Customer Support Advisor

Posted 10 April by Reed Business Support
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£23,000 - £28,000 per annum, inc benefits
Farnborough , Hampshire
Permanent, full-time
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Posted by Reed Business Support

Based in Farnborough

100% office based role 

salary is competitive

We are recruiting for a Customer Support Advisor for a Technology company in their scientific application department.

Responsibilities:

  • Handling high call/ email volumes 
  • First point of contact for emails, phone calls.
  • Responding to queries, handling complaints, recording customer details and setting up appointments.
  • Communicating with key clients
  • Continuous review of our internal customer service standards & make recommendations/take follow-up actions as required.
  • Ensuring a positive relationship with clients and internal customers to deliver results.
  • Administration management in support of customer quotations and invoicing

Reference: 52449993

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