Customer support administrator

We are looking for a dedicated Customer Support administrator team member in the insurance industry who is passionate about providing exceptional customer service and thrives in a fast-paced environment. The role is based in Brighton and is a permanent position.

Client Details

Our client is a leading insurance company in the UK. They have a large team of professionals who are committed to providing exceptional service to their clients. The company operates in Brighton and offers a range of insurance solutions to meet the diverse needs of their customers.

Description

The Key responsibilities for a Customer Support administrator

• Provide exceptional client support and service.
• Handle client inquiries and resolve issues promptly.
• Maintain accurate records of client interactions.
• Collaborate with team members to improve client experience.
• Stay informed about latest industry trends and offerings.
• Adhere to company policies and regulations.
• Participate in team meetings and training sessions.
• Contribute to the achievement of team and company goals.

Profile

A successful Customer Support administrator should have:

• A strong customer service orientation.
• Excellent communication skills.
• The ability to work well in a team.
• A proactive approach to problem-solving.
• A solid understanding of the insurance industry.
• High level of attention to detail.
• Proficiency in using standard office software applications.

Job Offer

• A competitive salary
• A quarterly bonus
• 24 days of paid holiday, increasing by 1 day for every 2 years of service.
• A dynamic and supportive company culture.
• Opportunities for professional growth and development.

We encourage all suitable candidates to apply for this exciting opportunity in the vibrant city of Brighton.