Customer Support Administrator

Monday to Friday 9.00am to 5.30pm
Temp to Perm
£22,500 - £24,430

**Own transport essential due to the location**

Our client is an automotive specialist based near Lutterworth. They are currently looking for an account co-ordinator to join the team and help with the day-to-day processes and administration tasks. This is a very busy, fast-paced office environment and similar experience is preferred.

Main purpose of the role:

The account co-ordinator is responsible for carrying out a range of administrative tasks to support both customer and business objectives, aiding the retention of customer relationships, ensuring mutually agreed business objectives and service level agreements are achieved.

Main duties:

• To act as a conduit between the sales and /or operations teams.
• Produce vehicle updates and reports for centralised accounts.
• Co-ordinate and monitor movements of vehicles.
• Compile and distribute internal and external reports.
• Develop and maintain relationships with internal customers & colleagues
• Attend review meetings

Skills Required:

• Previous office experience
• Excellent communication and customer service skills
• Great interpersonal skills with the ability to build relationships
• Strong Microsoft Excel and Office knowledge
• Attention to detail
• Self-driven and self-motivated
• Ability to work on own initiative
• Ability to prioritise workload

Interested?

Please apply below or call us for an informal chat.

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Working through Caraires...

(1) We pay the same hourly rate as your permanent equivalent from day one.

(2) We pay 3% employer contribution towards your pension.

(3) We pay annual leave as you accrue it from day one.

(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.

(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.

(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.

(7) We will deliver seasonal gifts as a token of recognition for your hard work.

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The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.