Customer Services

Customer Service Administrator Temp - Immediate Start

Monday to Friday, 8:00 AM to 4:00 PM OR 10.30AM – 6.30PM

Occasional Weekend work once trained, one Saturday a month with time and a half pay.

Pay £12 an hour.

Crawley, office based role

Our key client based in Crawley are seeking a temporary Customer Services Administrator ongoing  , this is an immediate start.

Key Responsibilities:

• Efficiently schedule patient appointments from incoming referrals.

• Speak to customers on the phone regarding their bookings.

• Upload documents onto the system

• Handle referral letters through phone, post, or email with effectiveness.

• Collaborate with a diverse group of stakeholders.

• Accurately document appointment information on IT systems, databases, or spreadsheets.

• Maintain strict confidentiality in accordance with GDPR

Qualifications:

• Exceptional customer service and telephone skills.

• Administration skills

• Proficiency in IT

• Strong interpersonal and excellent written and verbal communication skills.