Customer Services Supervisor

Posted 22 March by LinkPoint Resources Limited
£40,000 - £45,000 per annum
West London , London
Permanent, full-time

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Posted by LinkPoint Resources Limited

We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Supervisor to work for a leading high-end brand.

£45,000 per annum + Pension + Medical + Other Great Benefits

Covering 7.5 hours a day, 5 days per week, on a rotating shift: Monday to Sunday 9.30 am - 9.00 pm.

Customer Service Supervisor’s Core Duties

  • Showcase the brand and its many benefits and features to current and future customers
  • Update the CRM system with customer details and requests
  • Ensure customers have an excellent customer experience
  • Keep stakeholders updated with progress

Customer Service Supervisor’s Skills Required

  • Experience within high-end retail, hospitality or hotels
  • Experience as a Customer Services Supervisor offering superior customer service face-to-face
  • Excellent communications and interpersonal skills
  • Experience building and maintaining relationships with current and potential customers
  • Experience using MS Office and CRM system
  • Team player
  • UK/EU Driving licence

Are you enthusiastic about the Customer Service Supervisor’s job? Send us your CV in a Word format today.

Required skills

  • Communications
  • CRM
  • Customer Service
  • Maintaining Relationships
  • Retail

Application questions

Do you have experience working for a luxury retailer, hotel or within hospitality?
Do you have experience as a Customer Services Supervisor dealing with customers face-to-face?
Do you have a UK/EU driving licence?
Do you have good experience with MS Office and CRM systems?
Are you happy to work in central London 5 days per week on a 7-day rotating week?

Reference: 52360722

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