Customer Services Specialist
Customer Services Account Manager
Brand new role for an impressive client who leading in their field and expanding due to continued success!
This is a key role, and you will be dealing with business clients and their needs and account movements and orders.
Duties
Dealing with existing live clients and order queries
Advising on latest product ranges and availabilities
Contacting lapsed or dormant clients to advise on new stock
Dealing with resellers and business to business account holders
Dealing with quotes
Chasing confirmation of orders
Dealing with emails and sending out rates
Use of internal platforms such as 'shopify’
Attending meeting with immediate manager
Working with customer services department
Building strong relationships with clients
Further details available on application
Experience
Previous experience in Customer Services or Customer Account Management is Essential!
Due to the large number of responses, we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days, please assume you have been unsuccessful on this occasion. If you wish to apply for further roles, please do so. We will retain your details on file and contact you should a suitable vacancy become available. Please be aware that by applying for this role you are agreeing to Newman Personnel representing your application and forwarding to our client if successful. NP4239
Required skills
- Customer Service
Reference: 52399121
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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