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Customer Services Opportunity German Speaking

Posted 4 April by Meraki Talent Limited

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Salary negotiable

Edinburgh , Midlothian

Permanent, full-time

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Customer Services Opportunity (German Speaking)
Excellent Salary
Permanent
Edinburgh

Meraki Talent’s client is currently looking to hire German speaking customer service professionals into their investment operations/client facing business area based in Edinburgh. Our client is a Global player in the financial services space which services a wide range of clients on a UK and International basis. They are looking for individuals to join the team who are looking to work within Financial Services and speak either German.

Identify opportunities globally and effectively managing the firm’s deliverables against client promises
Resolve and client service issues and challenges, acting as an escalation point for clients
Identify opportunities to streamline processes and to increase revenue
Cross sell other products and solutions to clients
Maintain good knowledge of products and tools, encouraging clients towards self-service e-tools
Maintain regular dialogue with Relationship Managers, Product and Sales team to ensure current and changing clients’ needs are met

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Reference: 52420255

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