Customer Services & Account Manager

Quinton Davies are pleased to share a great opportunity for a Supervisor and Account Manager to join an MSP that empower businesses through technology and innovation as they look to continue their impressive growth - here are the details of the job vacancy:

Job title: Helpdesk Support Supervisor and Account Manager
Salary: £30,000 - £40,000
Location: Bristol, city centre

This role can offer you:

• 20 days holiday (plus bank holidays), plus an extra day off on your birthday
• Contributory pension scheme
• Private Medical Insurance
• Access to job opportunities within the company group

Here are a few examples of what your daily tasks would include:

• Running stand-ups and reporting on KPIs.
• Providing training, coaching and mentoring.
• Demonstrate exceptional customer service skills.
• Acting as the face of the business when leading client meetings, upselling solutioneering, and effectively dealing with customer complaints.
• Creating and reviewing processes.
• Spearheading marketing campaigns.

Sound interesting? These are the required skills for the role:

• Driving licence
• Helpdesk/IT experience
• Account management experience
• The ability to demonstrate exceptional customer service

Experience in the following is not essential but will help you in the role:

• Experience working in an MSP

Location: You would be required at the office in Bristol five days a week, and the candidate needs to be within a commutable distance.

If this sounds like a good fit and you would like to hear more about this opportunity, please do get in touch - we also have many more opportunities for Project Professionals available.

Please contact Max Howard at Quinton Davies on either or for more detail.

Thanks for considering an application. We do receive a high volume of applicants and as such we are, unfortunately, not always able to respond to unsuccessful applicants. As such, if we haven't been able to respond to your application on this occasion then your application has not been successful.

Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.