Opportunity to work within the medical sector, you will be responsible for delivering excellent customer service through the management of the customer service team. Duties will include day-to-day team management (including recruitment, induction, appraisals etc), supporting the customer relations team with all procedures ensuring the team are working to set targets. The successful candidate must be able to demonstrate leadershi...
Job Description The purpose of this role is to be the first point of contact for customer orders, responding to queries quickly and efficiently. You must have the ability to promote the companies products and have the knowledge to offer a first class customer service. Roles and Responsibilities will include; - To deal with all customer enquiries in a quick and effective manner. -Ensure sales orders are...
We are always on the lookout for enthusiastic and reliable Customer Service Advisors to fulfil a range of temporary bookings on a short term, long term, full time and part time basis. Candidates' suitability for positions will be judged exclusively on criteria relating to qualifications, knowledge, skills, experience and attitude. There will be no discrimination on any other grounds.
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Our International Client requires an experienced Customer Service Representative.. Prime responsibilities will be processing purchase orders and quotes and responding to customer enquiries. Working on the ERP system you will accurately manage order priorities and maintain records, resolving issues to ensure customer satisfaction. You will work closely with manufacturing, logistics and finance departments to guarantee prompt orde...
Service Desk Agent/ Site Administrator/ Call Logger A fantastic opportunity has arisen for a Service Desk Agent/ Site Administrator/ Call Logger to join a well-established organisation based in their prestigious offices in High Wycombe, Buckinghamshire. As a Service Desk Agent you will receive and process calls from our customers and partners both by telephone and email and raising fault tickets on a house computerised ca...
This is a fantastic opportunity to join the team at Ladbrokes. Your role will be to help manage and sustain the front-line service to customers that will enhance Ladbrokes' position as the country's leading bookmaker. The ideal candidate will have a passion for customer service, sport and a drive to lead teams within a shop. We look for candidates that are fully flexible. This means that the ideal candidate MUST be flexible to work in accor...
Our client a highly established practice based in Marlow is seeking a professional experienced receptionist/relationship coordinator. This role is varied, exciting and a wonderful opportunity for someone who is looking for a permanent position to work for a company that offers lovely working conditions. You will be the interface between the clinic and patients both face to face and over the phone. Duties will inc...
Established in 1876, Cargo Home Shop has over 45 stores across England and a brand epitomises contemporary furniture and inspirational homewares at affordable prices. We are currently recruiting for a Customer Care Advisor based at our Head Office in Thame. As the Customer Care Advisor your responsibilities will include. - To assess and resolve enquiries, requests and complaints, to ensure that customer enquiries are resolv...
Customer Services Officer Permanent/Full Time £17,500 per annum High Wycombe Overall Purpose of Job The main responsibility of this role is dealing with the day to day telephone queries for the customer. This is to be done whilst maintaining a high quality of customer service through communication both internally and externally using appropriate methods to ens...
Customer Services Officer Permanent/Full Time £17,500 per annum High Wycombe Overall Purpose of Job The main responsibility of this role is dealing with the day to day telephone queries for the customer. This is to be done whilst maintaining a high quality of customer service through communication both internally and externally using appropriate methods to ...
Are you an articulate, enthusiastic and professional individual looking for a customer focused position within a successful organisation? If so read on... Based within a helpdesk environment, you will be responsible for answering all incoming customer calls and logging all contact on the internal database. You will be required to deal with a range of customer queries and issues as quickly as possible...
The Company: A well funded, well positioned market leading commercial services business based in High Wycombe. They have plans to grow the UK and EMEA markets by 25% year on year and have an exceptionally well selected team of people to execute this plan. The Role: The Account Manager functions as an internal customer advocate; responsible for managing new and existing accounts...
Job Description We are looking for a strong administrator for housing executive position based in High wycombe. This job will require the ability to perform complex administrative tasks. Some responsibilities will include but will not be restricted to. Compiling, verifying and reporting data Completing forms or reports managing the workload of a small te...
An opportunity has arisen within our Client’s busy Customer Service team for an enthusiastic and confident individual, to train as a reservation agent. You will be involved in handling incoming and outbound calls, taking and sourcing bookings locally and across a national network. This will also involve customer liaison to resolve queries ensuring a high level of customer service is maintained. You will need to demonstrat...
Our client, a successful organisation within the financial services sector, are currently looking to recruit Customer Service Officers for their High Wycombe offices. You will be working as part of a dedicated team handling incoming and outgoing calls to answer and resolve customer queries, ensuring a high level of customer service is consistently provided. This role will also involve associated administration to maint...
Job Description Our client are looking for a Sales Office Manager to join there busy offices in High Wycombe. The role has been designed to improve Customer Service levels and to supervise the day to day running of the office. You will be managing a small sales administration team whilst providing excellent customer service to customers. Roles and Responsibilities will include; - To manage and lead the cu...
Our client has a great opportunity for an experienced & highly motivated customer services team leader to join their dynamic team based near High Wycombe. Reporting to the Customer Services Manager and working alongside other team leaders, you'll be responsible for ensuring the delivery of an excellent customer service via your team. This will involve pro-active and supportive leadership including day to day motivation...
The Company: A fantastic opportunity has arisen for an experienced Customer Service Superstar/Account Manager to join this great Company who just keep growing Based in modern offices in the lovely town of Marlow this is a great chance to become part of a dynamic, enthusiastic and busy team. The Role: Working closely with the Account Managers and Team Colleagues you will be respon...
The Company: An exciting opportunity has arisen for an enthusiastic and hard working Customer Service Team Leader to join a fantastic growing Company that offer great products. The role: Reporting to the Customer Services Manager and working with two other team leaders, you will be responsible for delivering excellent customer service through the management of the Customer Services team....
Job Description Do you have experience working ion a busy call centre environment? If so we need you We are currently recruiting for a number of call centre operatives for an inbound and outbound call centre environment. This is an up and coming new company in the High comber area who are looking for vibrant and confident operatives who have experience talking to members of the public. Experience ...
A fantastic opportunity has arisen to join a fabulous team who just keep growing Our client is looking for an experienced Customer Service Specialist to join them and come in hitting the ground running ASAP You will be the main point of contact for a range of accounts so must have experience working with brand named clients. Key Responsibilities: Customer Service: Pro...
A fantastic opportunity has arisen to join a fabulous team who just keep growing Our client is looking for an experienced Account Managerto join them and come in hitting the ground running ASAP You will be the main point of contact for a range of accounts so must have experience working with brand named clients. Key Responsibilities: Customer Service: Provid...
Customer Service Representative - Spanish Speaking (Contract) Marlow, Buckinghamshire £20,000 - £25,000 DOE Are you a Spanish speaking, service oriented professional with a background in customer service? Looking for the chance to develop your career with an established, international company? If so, look no further. Our client is the world's leading source of commercial information and insight on businesses,...
37.5 hr week working shifts between 7.30am to 6pm and half a Saturday every 5 weeks with time off in lieu. Working for a national organisation, you will work as part of a small helpdesk administration team and be responsible for receiving and actioning calls from customers requesting engineer support. Duties will include gathering and logging detailed information, assessing how urgent the requirement is, liaising with customers /...
Our client is an international company based in High Wycombe. They are currently looking for 2 Helpdesk Co-ordinators to join their busy team. The Helpdesk is responsible for answering calls from customers who have contracts with them for maintenance on their business premises. They provide maintenance cover 24 hours a day, 365 days a year. It is the role of the Helpdesk Co-ordinator to resolve issues quickly by logging the cal...
