About William Hill William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street. Job purpose and scope You will be the friendly face engaging with our cu...
Organisation Description My client is a international business with bases in over 30 countries worldwide and specialise in the manufacturing of bespoke instruments, supplying into the utilities industry. They have an exciting opportunity for an experienced Customer Service and Planning Manager at their site in Stafford. Job Description The role will involve the owners...
Enterprise are currently looking for a Customer Liaison Officer to be based at our offices in Stafford, you will be working on one of our Utilities contracts. Roles and Responsibilities Purpose To manage and drive a cultural change that puts customer service and information sharing at the core of our business in line with Service Level Agreements to customers and clients. Responsibilities <...
Job Title: Speech Analyst Location: Stafford Salary: Competitive Salary + Benefits A fantastic opportunity has arisen for a Speech Analyst to provide all analysis to both the contact centre operations and Call Analytics Lead in order to help reduce customer effort and improve customer experience. The role will be key in moving the brands and their teams to a position of true custo...
Contact Centre Operator Stafford £7.81 per hours Hours of work: Monday to Friday 37 hours per week This is a temporary on-going position to start immediately. Responsibilities: To receive and make telephone calls, ensuring that a high level of customer service is provided at all times Input data onto the internal database Provide administrative assistance...
Customer Adviser A warm welcome In every one of our branches, helpful banking always begins with a good conversation. We believe in treating each of our customers as an individual. That’s why our in-branch Customer Advisers talk to customers one-to-one, finding out what really matters to them and identifying the products that best meet their needs. It’s all part of our goal to become the UK’s most he...
Customer Service Officer A warm welcome At RBS, great customer service begins with a warm welcome. Our goal is to become Britain’s most helpful bank, which is why in our branches up and down the UK we have enthusiastic, friendly and customer-focused people as the first point of contact for everyone who walks through our doors. As a Customer Service Officer, you’ll put customers at the centre of your day, m...
Client Support Coordinator Stafford £15,000 pa This is a 12 month contact position to cover maternity leave, with the potential for a permanent position. Job Purpose: To co-ordinate and project manage new clients and support existing clients. To work closely with the Business Development team to promote all aspects of our service. To fulfil general administrative and t...
Our client based in Stafford is looking for a Temporary Sales Administrator the duties of the role :- To deal effectively and efficiently with customer orders on a daily basis To process orders Raise customer invoices and credit notes Deal with customer queries via telephone or email Assist in telemarketing/telesales projects Liaise with other departments regarding customer queries ...
Our Client based in Stone are looking to recruit an experienced Customer Service Advisor to join their Company on a permanent full time basis working Monday to Friday 9am - 5pm. The role will be to manage and develop a highly professional Customer helpline service ensuring optimal product usage and experience for all customers. You will be required to :- Answering inbound queries by phone and mail Follow up...
