Job Description My client, based in Wiltshire urgently require an administrator/Customer Service Advisor to join their busy team for approximately 4 weeks. You must be a competent user of Microsoft Word and Excel, have a polite and professional telephone manner and be confident when making outbound calls. You must be able to start on Monday 28th May working until the 11th June in the Chippenham office and f...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
-
Date: 14 May
-
Bath, Somerset
-
£18,000 - £22,000 per annum
-
11 applications
Do you want to work for one of Bath's truly impressive creative companies? A fantastic new opportunity has arisen for a bright individual to work in a fast paced environment. You will be supporting the National Account Manager to ensure all products are delivered in line with company specification and within set time scales. Typical daily duties include: Liaising with the Account Handler and relevant company me...
Working for a well-established company you will be responsible for providing an effective administration and customer service to a portfolio of customers. Your duties will include managing the level of debts for your customers, ensuring 100% accuracy for invoicing, identifying and resolving any potential issues and customer issues, supporting the sales and supply chain in meeting their objectives and supporting customer event management. Yo...
Working for a well established company, the role will involve offering telephone, live chat and social media tools to give brand knowledge and advise on products. The client is looking for a candidate who is proficient with social media tools such as Facebook. This role will not involve any sales. Full training will be provided on the products and systems used. You will have strong customer service skills and&nb...
Our client, a vehicle leasing specialist, is currently looking for an experienced Customer Service Advisor to join their busy, growing team. Work as part of Customer Services to deliver a great customer services, through the effective management of customer records and the resolution of customer queries (including those relating to invoicing), by taking ownership of each issue until it is resolved and providing administrative backup ...
Job Description My client based in the centre of Bath are currently recruiting for a Customer Services Supervisor for an immediate start. This position will initially be a temporary contract for 2 months, but has the potential to go permanent for the right candidate. The purpose of the role will be to allocate and manage workloads of the customer services team and to support the customer services manager i...
Job Description My client based in the centre of Bath are currently recruiting for a Customer Services Supervisor for an immediate start. This position will initially be a temporary contract for 2 months, but has the potential to go permanent for the right candidate. The purpose of the role will be to allocate and manage workloads of the customer services team and to support the customer services manager i...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
-
Date: 4 days ago
-
Bath, Somerset
-
£23,000 - £25,000 per annum
-
15 applications
We have an amazing opportunity for someone to join a busy and expanding team in the heart of Bath. Successful candidates will be responsible for allocating and managing the workloads of the customer services team and supporting the customer service manager. You will be responsible for implementing changes, delegating responsibities, managing key processes, ensuring the team hit their monthly targets, managing ...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
A leading business in Bath have a requirement for a Customer Services Supervisor to day-to-day line manage their Customer Services team. This role is initially available on a temporary basis for approximately 12 weeks, with the possibility of becoming permanent thereafter. Duties: - Reporting to and supporting the customer services manager - Responsible for line managing the customer services team and delegating opera...
The ability to use personal initiative is essential to the job as well as working collaboratively within the administrative team. You will be assisting in the smooth running of this very busy department consisting of 50 offices and a very busy Conference Centre running numerous events each month. Main Duties and Responsibilities Open up in the morning: restocking/switching on coff...
We are in need for of the perfect Customer Service Executive for a fantastic client of ours. If you think this could be you, then read on This role is based in Chippenham on the temporary basis of 6 weeks for holiday cover at an immediate start. Hours of Work Working hours within a window of 08:30 - 7pm, exact hours to be determined, e.g. 08:30 - 5, 9.30 - 6 , 10-30 - 7 pm.</p...
Job Description: Customer Services Advisor Taking incoming calls from a wide variety of customers regarding their vehicle maintenance. This will include booking vehicles into garages for routine servicing and maintenance, assisting customers in emergency breakdown situations and working in conjunction with other Operational departments to organise ancillary services e.g. glass and tyre repair / replacement and vehicl...
Customer Services Advisor (Vehicle Management) - Chippenham, Wiltshire Initial salary of £14.5k (rising to c.£16k after successful completion of training) Our client, the largest independent vehicle management company in the UK, is looking for phone-based Customer Services Advisors for their offices in Chippenham, Wiltshire. THE ROLE Taking incoming calls from customers who wish t...
Organisation Description My client has an excellent opportunity for an experienced customer services careline advisor to join them on a 6 month fixed term contract. Job Description The role will involve providing telephone advice on my clients products and services. The role will involve using exceptional customer service skills and quickly building relationships. This is ...
Are you an experienced customer services agent looking for the next step? This role combines excellent customer service skills with the added responsibility of account management. You will need to handle client queries, resolve issues, produce formatted / automated reports. Business to business customer service. May suit someone with at least 12 months call centre experience. You will need to be resilient and eloquent and good at ...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
Our Chippenham based client is seeking a new Customer Care/Internal Account Manager to join their Customer Service team. You will be responsible for the effective management of the company’s existing customer base through a professional and courteous approach to inbound customer enquiries and proactive outbound customer contact. You will be expected to: - Manage and look after the existing customer base along wit...
Our Chippenham based client is seeking a Customer Service Adviser to join their customer service team. You will be expected to provide excellent customer service to existing clients and seize any opportunity to up-sell or cross-sell. You must have a background in customer service and be hoping to develop a career in field sales later on. This is a fantastic opportunity to start a career in a company that offers fantastic...
-
Date: 4 days ago
-
Bath, Somerset
-
£9.50 - £10.00 per hour
-
3 applications
Customer Service Supervisor- to start w/c 28th May Working for a successful business in Bath you will report to the Customer Service Manager and will be responsible for allocating and managing the daily/weekly/ monthly workloads of the Customer Services Team. Your responsibilities will include: Handling all telephone calls for client queries Logging issues and keeping custo...
Applicants must have a polite and professional telephone manner and good numeric and literacy skills as attention to detail within this role is vital. Candidates should have previous call centre experience, proven experience of customer service delivery in a call centre environment, the ability to work in a flexible manner and the ability to work in a busy, highly-demanding customer service environment. ...
-
Date: 4 days ago
-
Bath, Somerset
-
£9.50 - £10.00 per hour
-
3 applications
Two month assignment with the possibility of permanent role at the end, working centrally in Bath. Reporting to the customer service manager, you will be responsible for allocating and managing the daily/weekly/monthly workloads of the Customer Services team, and for supporting the Customer Services Manager and Sales Controller in implementing changes and improvements that deliver efficiencies to the department. Demonstrable exp...
Reporting to the Office Manager and responsible for delivering the company service standards with regard to incoming calls on behalf of clients and The Virtual Business Centre. RESPONSIBILITIES Meeting company service standards Personally answer at least 20 calls per hour (150 Calls per day) Relaying of messages in accordance with client instructions Delivering the highest le...
