Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
At Natwest, our vision is to become Britain’s most helpful bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and, like us, have a passion for customer service As the face of the bank, you’ll work as part of a team to ensure our customers are listened to, engaged and supported. You’ll have a variety of responsibilities ranging...
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain’s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, experience and like us have a passion for customer service. As the face of the bank, you’ll work as part of a team to ensure our customers are listened to,...
We are in need for of the perfect Customer Service Executive for a fantastic client of ours. If you think this could be you, then read on This role is based in Chippenham on the temporary basis of 6 weeks for holiday cover at an immediate start. Hours of Work Working hours within a window of 08:30 - 7pm, exact hours to be determined, e.g. 08:30 - 5, 9.30 - 6 , 10-30 - 7 pm.</p...
Job Description: Customer Services Advisor Taking incoming calls from a wide variety of customers regarding their vehicle maintenance. This will include booking vehicles into garages for routine servicing and maintenance, assisting customers in emergency breakdown situations and working in conjunction with other Operational departments to organise ancillary services e.g. glass and tyre repair / replacement and vehicl...
Customer Services Advisor (Vehicle Management) - Chippenham, Wiltshire Initial salary of £14.5k (rising to c.£16k after successful completion of training) Our client, the largest independent vehicle management company in the UK, is looking for phone-based Customer Services Advisors for their offices in Chippenham, Wiltshire. THE ROLE Taking incoming calls from customers who wish t...
Are you an experienced customer services agent looking for the next step? This role combines excellent customer service skills with the added responsibility of account management. You will need to handle client queries, resolve issues, produce formatted / automated reports. Business to business customer service. May suit someone with at least 12 months call centre experience. You will need to be resilient and eloquent and good at ...
It’s about having a moment. Not a routine. Careers in customer service £excellent Nationwide Is great service about going through the motions? Or people’s options? At HSBC, we believe in taking the time to connect with our customers - in getting to know who they are and what they want - so that, instead of providing standard packages, we can tailor our offering to individuals’ needs. <br ...
Our Chippenham based client is seeking a new Customer Care/Internal Account Manager to join their Customer Service team. You will be responsible for the effective management of the company’s existing customer base through a professional and courteous approach to inbound customer enquiries and proactive outbound customer contact. You will be expected to: - Manage and look after the existing customer base along wit...
Our Chippenham based client is seeking a Customer Service Adviser to join their customer service team. You will be expected to provide excellent customer service to existing clients and seize any opportunity to up-sell or cross-sell. You must have a background in customer service and be hoping to develop a career in field sales later on. This is a fantastic opportunity to start a career in a company that offers fantastic...
Applicants must have a polite and professional telephone manner and good numeric and literacy skills as attention to detail within this role is vital. Candidates should have previous call centre experience, proven experience of customer service delivery in a call centre environment, the ability to work in a flexible manner and the ability to work in a busy, highly-demanding customer service environment. ...
Reporting to the Office Manager and responsible for delivering the company service standards with regard to incoming calls on behalf of clients and The Virtual Business Centre. RESPONSIBILITIES Meeting company service standards Personally answer at least 20 calls per hour (150 Calls per day) Relaying of messages in accordance with client instructions Delivering the highest le...
