Customer Service & Sales Administrator

To assist with processing sales orders and maintenance renewals to ensure timely invoicing and to generate positive business cash flow from new orders and contract renewals.

Client Details

Customer Service & Sales Administrator, Slough: Market leading in a very lively and active environmental manufacturing sector. You will need to drive to reach their site.

Description

Customer Service & Sales Administrator, Slough:

• Contract and Sales Order Administration
• Liaise with B2B customers via busy phone and email channels
• Liaise with customers to get sample and produce quotes
• Work closely with the sale team and arrange client meetings for them
• To assist with processing sales orders and maintenance renewals to ensure timely invoicing.
• To set up customer files for new customers ensuring that all sales orders and necessary customer documentation is accurately recorded on the system.
• To ensure that digital copies are made of the sales information and customer records.
• To maintain the contract database and provide relevant status, information on contracts, new customers, terminations and deferred income.
• Ensure correct follow up of any incoming queries, communicating courteously at all times, building positive relationships and progressing queries to a successful conclusion.

Profile

Customer Service & Sales Administrator, Slough:

• Previous experience of Customer Service and Sales Administration is essential
• Excellent planning and organisational skills to successfully plan and co-ordinate a high number of activities, with excellent time management, prioritisation and the ability to remain calm and objective under pressure.
• Exceptional attention to detail.
• Excellent communication skills, good interpersonal skills and an excellent telephone manner
• Comfortable working under pressure and to tight deadlines
• Good IT system skills

You cannot reach this site without driving.

Job Offer

Salary of circa £25,000 - £33,000 dependant upon experience.