Customer Service Representative

Customer Service Representative
£25,000 - bonus and excellent benefits - training and progression
Permanent
Crawley - 100% Office Based

Do you have a passion for delivering excellent customer service?

Do you want to work for company that offers top class training and progression?

Do you have a good telephone manner?

My client is a successful, global business where you are playing a pivotal role in ensuring a first-class service is provided to clients and colleagues.

Working as part of a small, supportive and friendly Customer Service Team, this busy and varied role will see you being responsible for:

• Answering incoming enquiries for business-to-business customers via telephone, email and live chat
• Processing customer orders, handle enquiries and monitor orders
• Liaising with various departments regarding stock, deliveries and dispatch of orders

To be successful in this role, you will have:

• Previous experience of working within a customer service role / call centre preferred
• Excellent telephone manner
• Good command of the English language
• Ability to learn new systems and processes
• High attention to detail

Benefits and Hours:

• Monday to Friday: The team alternate between 8.30am-4.30pm or 9.30am-5.30pm working hours on a rota basis.
• Working one Saturday in six (8 per year) - hours are 8.30am - 2.30pm with a day off the following week
• 26 days holiday plus bank holidays
• Up to 10% annual bonus
• Increased pension contribution
• Life Assurance
• On-site parking
• Brand new offices

This is a great opportunity to be part of an ever-growing business where the opportunity to progress and develop is available, they are looking to fill this role asap, so apply now to avoid disappointment!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.