Customer Service Representative -Hybrid -Guildford- £26-28k

Customer Service Representative (Hybrid)

Guildford- Free parking

£26- £28k (DOE) plus performance bonus, pension scheme, 20 days holiday per year (plus Bank Holidays), team away days & SO MUCH MORE!!

Required: Mon - Friday 09:00AM - 5:30PM

Overview:

An exciting opportunity to join an established market-leading retailer who are specialists in their field.

Due to continued growth the team are looking for driven,passionateCustomer Service Advisors to support the busy customer service department

If you are someone who loves to help customers with great service whether that be on the phone or via email/Live Chat, then this role could be for you!

Daily Duties:

• Handle customer enquiries via phone and live chat
• Process sales and purchase orders with efficiency
• Manage delivery dates to meet customer expectations
• Cultivate and maintain relationships with customers and suppliers
• Resolve customer complaints promptly and professionally
• Maintain accurate records of customer interactions
• Collaborate with business partners when necessary

Skills/ Experience:

• Prior experience in a Customer Service environment.
• Excellent written and verbal English
• Good organisational skills
• Polite and friendly manner
• Ability to prioritise daily workload

If this role sounds of interest and you would like to find out more, please get in touch!

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