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Customer Service Order Processor
Posted 17 April by
Copperfield Recruitment Ltd
Customer Service Order Processor - £26-27,000 based in Chertsey, Surrey
Mon - Friday 9am - 5.30pm - Office based role.
This is a fantastic opportunity for an experienced Customer Service Order Processor to assist with the day-to-day running of the Sales Department and support the growth of the business.
Duties/attributes:
Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.
Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Mon - Friday 9am - 5.30pm - Office based role.
This is a fantastic opportunity for an experienced Customer Service Order Processor to assist with the day-to-day running of the Sales Department and support the growth of the business.
Duties/attributes:
- Handling customer enquiries via telephone and email.
- Working with Account Managers and preparing quotations to customers.
- Data entry of orders.
- Placing orders with Suppliers.
- Handling returns/repairs with Customers and Suppliers.
- Working with Goods Receipt & Dispatch to progress orders with Suppliers ensuring on-time deliveries are met.
- Work directly on own allocated Accounts by starting or maintaining contact with the Customer and looking for new or repeat business opportunities by promoting our product portfolio.
- Research and monitor allocated Customers to improve relationships.
- External engagement with selection of customers to generate new business.
- Generally assisting with day-to-day sales office duties.
- Support the Goods In and Dispatch administration process,
- Support the Quality team and comply with Quality procedures.
- Excellent communication skills, a can-do attitude & willing to go the extra mile.
- Attention to detail, accuracy and initiative are essential.
- Self-motivated and willing to work as a member of a small team.
- Copes well under pressure.
- Analytical approach.
- Computer /IT literate, MS Office, Word, Excel, Outlook, database work
Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.
Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Reference: 52494574
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