Customer Service Manager

Customer Service Manager

Harefield, Middlesex

£37,500 + Pension + Parking

A driven Customer Service Manager is required to join a really successful local organisation, manage their customer service team and develop strong business relationships with major clients.

Some of your duties will include:

- Overseeing the smooth running of the customer service function and managing a team of Customer Service Assistants

- Allocating work on a daily basis, monitoring performance levels and providing support and training as needed

- Dealing with a range of client requests and processing sales orders received onto the computer system

- Managing existing client accounts and developing new business opportunities in the commercial sector

- Liaising with clients extensively over the telephone and building successful long term business relationships

- Raising client invoices, recording payments received on clients account and chasing overdue accounts

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose