Customer Service & Lens Supply Manager - Hampshire

Posted 5 April by Zest Business Group
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Customer Service & Lens Supply Manager job in Hampshire. Zest Optical are currently looking to recruit a Customer Service & Lens Supply Manager for a young, exciting company who have invented and manufactured novel spectacle lenses to reduce the progression of Myopia. Our client is backed by two world leaders in vision care products. This is a Monday - Friday position based in Hampshire.

Our client is looking for a skilled and motivated individual who can demonstrate the ability to work in a diverse, standalone and hands-on role supporting a growing manufacturing operation and number of distribution partners.

Customer Service & Lens Supply Manager - Role

  • Developing effective relationships and communications within the team, with distributor partners & with external operations partners leading customer service.
  • Acting as the primary customer service point of contact with partners and customers and liaise with team members and labs as required
  • Ensuring delivery of high quality / on time product to distributors
  • Monitoring current and future product needs and identify supply/demand challenges & opportunities Managing procurement of products & services to support operations, including placing and following-up orders with our contract manufacturers
  • Supporting and monitoring manufacturing to meet distributor / customer demand

Customer Service & Lens Supply Manager - Requirements

  • Dispensing Optician qualification preferred
  • Working knowledge of Ophthalmic lens supply chains
  • Excellent customer service skills
  • Willing to embrace new challenges and learn new skills to meet the broad nature of this role

Customer Service & Lens Supply Manager - Salary

  • Base salary up to £45k
  • Plus a range of additional benefits

To avoid missing out on this opportunity, please click on the Apply Now button below.

Reference: 52427176

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