Customer Service - French Speaker

Are you fluent in French and English? Are you passionate about providing excellent service? This could be the role for you!

If the answer is YES, we have the perfect role for you!

We are working with a very reputable and leading business in the leisure industry who are hiring French speaking Customer Service Representatives for a 6-month seasonal contract to start in March for 6 months contract. A rota is provided to cover a 35-hour working week, 5 days across 7. With Full training will be provided.

As a Customer Service Representative, you will play a vital role in managing incoming calls and emails from customers calling for emergency assistance, guidance, and support whilst they are overseas.

Main duties include:

• Handling incoming calls and emails in an efficient, professional, and courteous manner
• Responding to email enquiries of the same nature
• Maintaining a clear record of each case
• Following up on all cases until completion
• Escalating any issues or potential problems as and when required

Your customer focused approach to work, calm and collected manner when working under pressure, along with excellent attention to detail combined with well-developed written and verbal communication skills both in English and either French, Italian, Spanish or German, will enable you to excel in this exciting role!

You must be able to commit to minimum of 21 or up to 35 hours a week. Our client can be flexible for candidates with language skills to work mornings, afternoons or weekends, or a combination of these shifts across a weekly period

In addition to a fun, friendly and collaborative working environment, you will receive comprehensive training and support throughout your 6-month assignment.

Does this sound like your next challenge? Don't delay and apply now!!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.