Customer Service Executive

Posted 16 April by Campion Insurance
Easy Apply Featured
€30,000 per annum
Ireland
Permanent, full-time
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Posted by Campion Insurance
Customer Service Executive - National Insurance Tullow

National Insurance in conjunction with Campion Insurance, now part of PIB Group, is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages. We also provide a full range of health, life, pension, investment and mortgage products.
Customer Service Executive - Personal Lines

We are seeking to recruit a Customer Service Executives for our Personal Lines team in our Tullow office . The role will consist of managing existing client relationships by servicing a renewal book of car, home and van policies. Cross sales referrals for both the Life & Pensions and Health arms of our business is expected. The ideal candidate will be an energetic, motivated and disciplined individual with a positive can do attitude.

Key Responsibilities
  • Achieving Renewal Income Retention targets
  • Generating leads through cross selling of Life & Pensions & Health products
  • Generating leads for the General Personal Lines & Commercial Departments
  • Delivering Excellent Customer Service
  • Maintaining the highest compliance standards

Key Qualifications & Skills required
  • CIP or APA Personal General Insurance or working towards the exams
  • RELAY software experience desired but not essential
  • Proficient Microsoft office skills desired
  • Experience working in insurance broker or insurance company an advantage

Personal Attributes                          
  • Personable and sociable
  • Professional style
  • Competitive
  • Socially confident
  • Self-motivated with a desire to continuously perform at a high level
  • Exemplify positive customer service behaviours and promote a culture focused on ensuring customers’ needs are met
  • Through leading by example, fosters the highest standards of ethics and integrity
  • Ambitious and results orientated
  • Excellent interpersonal and communication skills
  • Strong attention to detail and an ability to work in a fast paced environment.

The successful candidate will be provided with a comprehensive training programme and generous benefits package.

We’ve been in business almost 40 years now and we are very proud of our many achievements during this time including winning the Best Managed Companies Award for the past 14 years running.

At Campion Insurance and National Insurance now part of PIB Group we are mindful of the key elements which have contributed to our success – our loyal customers and dedicated employees. We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI and QFA Exams. We believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the company and the individual. We are committed to employing dedicated and driven people from every background and we believe you will find this a rewarding place to work.

Salary €30000

Further Information 
  • Hybrid working, to help you strike the right work-life balance.
  • Group profit share scheme, an annual reward for all your hard work.
  • Group pension scheme, protecting your future.
  • Life insurance protection. 4 x annual salary, tax free for your loved ones.
  • Perkbox. Employee perks portal providing discounts on holidays, shopping, clothing and more.
  • Free vehicle breakdown cover. Roadside assistance and recovery anywhere in the UK.
  • Discounted Insurance, for your Car or Pet cover.
  • Increased holiday entitlement, to reward your length of service
  • Training and development opportunities via the Jigsaw Academy. Investing in your personal and professional development to help you achieve your goals.
  • Opportunities for apprentice schemes, specific to your preferred learning and career pathway.
  • Employee assistance programme, practical and emotional support for home or work related issues available 24/7, 365 days per year.
  • In-house wellbeing team, for physical and mental wellbeing support.
  • Free eye test, annual check.
  • Company social events, work hard and play hard.
  • Cycle to work scheme, significant cost savings on a bike and apparel of your choice.
  • Flexible dress code, dress for “your day”.
  • £500 employee referral scheme, financial rewards for referring a successful applicant to join the team.

REF-213 342

Reference: 52483870

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