Customer Service Executive
Red Recruitment is recruiting a Customer Service Executive to join our client, a thriving established insurance business. The salary for this position is £27,000 - £30,000 per annum and also includes a further 20% commission, this role is located in Basingstoke.
Benefits and Package for a Customer Service Executive:
- Salary: £27,000 - £30,000 per annum + 20% commission
- Hours: 35 hours per week
- Contract Type: Permanent
- Location: Basingstoke
- Bonus structure
- 24 Days Holiday (plus public holidays)
- Bonus opportunities
- Continued development opportunities
- Salary increases and career progression for the high performers
- Pension scheme
Key Responsibilities of a Customer Service Executive:
- Providing customer service support to commercial staff and customers ensuring they purchase the right insurance cover
- Providing claims support and advice to commercial customers
- Identifying cross-selling and up-selling opportunities to both new and existing clients
- Ensuring regulatory and legal requirements are adhered to, ensuring the customer's business insurance is fit for purpose
- Maintaining up-to-date regulatory knowledge and adapting to a constantly changing regulatory environment
Key Skills and Experience of a Customer Service Executive:
- Proficient with SME/Commercial Insurance products
- Knowledge of FCA Regulations and compliance
- Having a professional qualification relevant to the role is preferred
- You should be enthusiastic about Insurance and providing the very best experience for customers
- Excellent people skills, with the ability to communicate at all levels
If you are interested in this position and have the relevant experience required, please apply now!
Red Recruitment (Agency)
Required skills
- insurance sales advisor
- Property and business insurance advisor
- business insuance
Reference: 52475653
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