Customer Service Executive

Customer Service Executive

Salary: £26,000-30,000 with commission

Mainly remote (Birmingham)

BCR/OO/11070

Bell Cornwall Recruitment are hiring for a Customer Service Executive. Our client is a forward-thinking software service company in the education sector. They are searching for a professional individual with a proactive attitude and excellent customer service skills to join their growing team. This role is mainly remote with two days in the office every six weeks.

Key Responsibilities include:

• Client management: To onboard new clients and to retain existing clients through contract renewals
• Liaising between clients and the internal team to ensure feedback is received and help to improve service
• Using the internal CRM System to import data and record client files

The ideal candidate:

• Excellent communication and customer service skills to build relationship with clients and the internal team
• Tech savvy with experience in SAAS products
• Willingness to learn and ability to adapt to new challenges
• A proactive attitude and passion to helping others in education

Full training will be provided to the successful candidate. If this sounds like your next successful role as a Customer Service Executive, please apply now!

Interested? Please click the 'APPLY' button now!

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.

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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales