Customer Service & Course Administrator

Customer Service & Course Administrator
£23,000 per annum + benefits
Devizes, Wiltshire
Permanent

Do you thrive in a fast-paced environment and enjoy exceeding expectations? Are you process-driven and have strong administration skills? If so, then this could be the position you have been looking for!

My client is seeking a highly motivated and organised Customer Service and Course Coordinator to join their hardworking and dedicated team! In this role, you will be the first point of contact for external course organisers, ensuring a seamless experience for all. You will work closely with the Sales & Course Manager and play a key role in the sales processing team.

The role:

• Process sales orders and respond promptly to customer inquiries
• Coordinate logistics for training courses and conferences, including equipment and stock management
• Collaborate effectively with sales agents and manage customer leads
• Prepare accurate and compelling customer quotations
• Provide cover and support to the Sales & Course Manager during absences
• Ensure proper use, care, cleaning, and testing of all course equipment
• General administration

Person specification:

• Previous experience in a similar position
• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Excellent attention to detail and accuracy
• Able to work on own initiative
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• A positive and proactive attitude

Due to the location of the client, having your own transport is essential!

Hours of work will be Monday to Thursday 8am - 4.30pm and Friday 8am - 4pm.

This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys exceeding expectations. If you are a highly motivated individual with a passion for exceptional customer service, we want to hear from you!

Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.