Customer Service Coordinator

Do you have a passion for customer service?

Job Title: Customer Service Coordinator

Location: Cottenham, Cambridgeshire

Salary: £23,500p.a. + Bonus (£2,500)

Hours: Monday - Friday 09:00am - 05:30pm (some flexibility required)

Contract Type: Full time, permanent

Sector: Customer Service & Office Support

Our client based in Cottenham is seeking a Customer Service Coordinator to join their team on a full time, permanent basis.

As the Customer Service Coordinator your duties will include:

• Answering incoming calls, emails, responding to live chat
• Processing bookings on system
• Quoting
• Monitoring progress of work, updating customers
• Checking invoices
• Upselling services where possible
• General administration as required.

An ideal candidate for the Customer Service Coordinator will have:

• Good communication skills, verbal & written
• Excellent telephone manner
• Good organisational skills.

Ideally you will have experience within a similar position. Interviews will take place in Cottenham, Cambridgeshire, following a registration process by PureKat Consultancy Ltd. If we have not responded to your application within 3-5 days, unfortunately you have not been successful on this occasion, but please feel free to contact us for other opportunities. PureKat Consultancy is acting as an Employment Agency for permanent vacancies and as an Employment Business for temporary roles.