Customer Service Co-ordinator

Our professional and corporate client is recruiting for a Customer Liaison Officer (customer services) to provide essential administrative support from initial customer enquiry to maintenance at a pace, quality and cost which meets customer expectations and business objectives.

Benefits include: 25 days holiday, hybrid working, private healthcare and health cash plan plus much more!

As a Customer Liaison Officer (customer services), you will:

• Coordinate visit arrangements
• Provide customers with visit confirmations and quotes
• Coordinate and book travel arrangements
• Progress casework in line with company process and policy
• Maintain and update databases
• Respond to internal and external enquiries
• Perform general administration tasks
• Support other teams and departments
• Assist in organising meetings

It is expected that the successful candidate will:

• Have excellent customer service skills
• Display accurate written and clear verbal communication skills
• Have demonstrable experience of working as part of a team
• Be able to prioritise workload to meet deadlines
• Have good knowledge of Microsoft Office software

Salary: £25000 - £27000 per annum, plus benefits