Customer Service Co-ordinator

An experienced, full-time Customer Service Co-ordinator with at least 5 years of B2B experience is needed to join the team at this leading air conditioning and specialised refrigeration services company based in Shrewsbury.

This is an excellent opportunity to progress your career with a well-established company!

About the Company

Since 1978, they have built a reputation for high-quality air conditioning installations, maintenance, and specialised refrigeration services. Their clients trust them to maintain the indoor climate in their businesses, ensuring comfort, productivity, and well-being for employees, visitors, and customers.

In terms of refrigeration, they work for some of the UK's best-known brands in sectors such as hospitality, food manufacturing and pharmaceuticals, keeping their refrigeration systems at peak performance.

Based in the heart of Shropshire, they operate nationwide for the design, installation and maintenance of air conditioning systems and refrigeration.

Required Skills:

• Comfortable using Desktop/PDA/Tablet software to plan and record daily activity, update service records and use them to access technical support
• Have strong communication skills with customers, colleagues and suppliers alike
• Step up and assist your colleagues when needed, and be a team player
• Developing your colleagues' skills, knowledge and confidence

Required Experience:

• Proven "Customer First" track record
• 5+ years of experience in a business-to-business service environment
• Demonstrable ability to work with a wide range of people, organisations and demands

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles, including; Service Scheduler, Maintenance Coordinator, Work Order Planner, Field Service Coordinator, Operations Scheduling Specialist, Project Service Coordinator, and Customer Service Scheduler may also be considered for this role.

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