Customer Service Clerk
Time Appointments are working on behalf of a leading logistics specialist based in Felixstowe who are currently recruiting for a Customer Service Clerk to join their thriving business. This is a fantastic opportunity to work in a varied and dynamic operational role, covering a wide scope of accountabilities.
Key Duties & Responsibilities:
- Receive and process all bookings from the customers to an agreed specification and within the agreed timescales.
- Liaise with the customers at all levels as required, ensuring a professional approach and image is maintained.
- Develop and maintain strong working relationships with all departments and customers.
- Manage the day-to-day activities of the customers, in conjunction with the requirements of the Commercial department and in line with Company standards
- Proactively maximise all sales opportunities available from the customer base
- Maintain high standards of customer care at all times and deliver effective communications, within agreed timescales
Skills & Experience Required:
- Proven experience from within Transport and Logistics, however customer focussed individuals with a genuine interest in building a career within the industry will also be considered
- Exceptional customer service skills, with the ability to liaise confidently with clients and customers
- Excellent analytical and problem-solving skills
- Strong communication skills, both written and verbal
- Ability to multitask and work well under pressure, prioritising tasks and workload and managing conflicting demands
Required skills
- Customer Service
- Logistics
- Sales Opportunities
- Transport
Reference: 52528136
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'