Customer Service Associate

We are seeking a dedicated Customer Service Associate to join our team. This role is pivotal in ensuring customer satisfaction by processing orders accurately and promptly, handling customer inquiries with care, and maintaining effective communication across departments.

• Process customer orders with precision and ensure they are completed within the expected timeframe.
• Answer customer calls with a problem-solving mindset, taking full ownership of the customer’s needs and inquiries.
• Provide essential information to other departments to facilitate a seamless service experience.
• Handle order, pricing, and invoice queries efficiently, ensuring customer satisfaction.
• Collaborate with the team to discuss department priorities, manage workload, and support one another in delivering the highest standard of service to the business.

Please click apply if you are interested in this role!