Customer Service Assistant

Adecco have teamed up with a vehicle repair workshop, they are seeking a confident and vibrant Customer Service Assistant to join their workshop.

We are seeking an all-rounder who is confident with dealing with customers, insurance companies and other companies within the motor trade.

Your main responsibilities are;

• Answering telephone and dealing with queries from customers/insurance, accident management companies
• Booking customers for estimates, either mobile or on site
• Booking customers in for repair
• Courtesy Car Diary and checking cars in and out
• Liaising with Drivers re collections and deliveries
• Greeting customers when arriving for repair and checking vehicle in
• Update of work provider portals
• Driving duties as and when required
• Raising sales invoices on Autoflow as per authorities from work providers
• Submitting invoices for payment via email or online
• Chasing payment of overdue invoices

Hours of work are 0800-1700 Monday to Friday and 0900-1200 every other Saturday.

On offer is an attractive salary plus benefits.

If you think your skills and experience match the above then apply today with your up to date CV or alternatively for a quick response call and speak to Simon to discuss this role in further detail.

Our client is able to interview ASAP for a quick turnaround - so don't miss out!!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.