Customer Service Administrator
Customer Service Administrator (Temporary)
We're in search of a Customer Service Administrator to join our vibrant team in Leamington Spa. As an integral part of our team, you'll need to bring flexibility and adaptability, along with top-notch organisational and administrative skills. Your proactive problem-solving abilities and attention to detail will be essential.
Hours: Monday to Friday, 8:30 am to 5:00 pm or 9:00 am to 5:30 pm. Salary: £24,000 - £25,500.
Customer Service Administrator Key Responsibilities:
- Providing exceptional customer service and precise customer administration.
- Engaging with customers via various communication channels, including inbound phone calls.
- Resolving customer queries promptly and professionally.
- Conducting account administration tasks accurately.
- Collaborating with all departments to address customer issues effectively.
- Recording activities using our CRM system.
Customer Service Administrator Requirements:
- Proficiency in PC operation and fast, accurate typing skills.
- Previous experience in customer service or credit control, preferably with exposure to sales ledger operations.
- Ability to handle inquiries across diverse communication channels, including inbound phone calls.
- Thriving in a fast-paced, demanding environment.
- Demonstrating a customer-focused mindset, prioritising customer satisfaction while achieving business and team objectives.
- Functioning effectively as part of a team, demonstrating adaptability and exceptional organisational abilities.
- Strong problem-solving skills and meticulous attention to detail.
- Excellent interpersonal skills, maintaining professionalism and a proactive attitude on the phone.
Candidates must have the right to live and work in the UK and hold a valid UK driving licence to be eligible for this role.
INDH
Reference: 52539262
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'